For Families: Helping Someone You Love
You can call us first. Most families do
- Call for them, even before they agree
- What we share is protected by privacy law
- Family sessions, with your loved one's consent
Admissions will call you to go over your coverage, usually within minutes during admissions hours. If it's urgent, call (720) 807-9847.
Licenses and accreditations
Measured outcomes46% improvement in overall recovery after 4 weeks of treatment, compared with a 37% national average (TRAC9, 2025). See all five outcome measures.
When it's time to get help
Addiction is a disease, not a choice or a character flaw, and it rarely makes sense from the outside. If you're seeing these, it's worth a call. See the addictions we treat.
Cutting back, then using more than they meant to.
Sleep, weight, mood or hygiene shifting for no clear reason.
Missed work or school, money problems, legal trouble.
Secrecy, new friends, dropping people and things they loved.
Shakes, sweats or sickness when they stop: a sign of dependence.
Blackouts, overdoses, ER visits or driving under the influence.
How to talk to them about treatment
They probably already feel ashamed. Warmth gets further than pressure. For more, read what to say to someone in denial.
- Pick a calm, sober moment, not the middle of a crisis
- Start with "I" and what you've seen: "I'm worried, I've noticed…"
- Listen more than you talk
- Offer one concrete step, like calling admissions together
- Blame, labels or ultimatums you won't keep
- Talking while they're high, drunk or in withdrawal
- Covering for them or cleaning up the fallout
- Waiting for "rock bottom": help works before then
What you can do in the meantime
You can't cure someone's addiction, but you can make recovery easier to choose, and look after yourself while you wait.
Let them know, calmly and often, that you'll help the moment they're ready. Many people say yes on the second or third conversation.
Offer love, not rescue. Letting them feel the consequences of their use, without covering for it, protects you and can move them toward help.
Notice what sets you off and what you can't control. Al-Anon, Nar-Anon or your own therapist can help you stay steady.
If it's an emergency, call 911. That includes an overdose, a seizure or someone who can't be woken. If they're talking about suicide, call or text 988.
What admissions can do with you, and with them
You don't need your loved one on the line to call. We don't run interventions, but our outreach team can talk your family through next steps and suggest an interventionist if you want one.
- Answer your questions about treatment and cost
- Check their insurance with you
- Explain the levels of care and what fits
- Plan how and when to talk to them
- Agree to treatment: adults choose it themselves
- Take part in a short phone assessment
- Sign a release if they want you kept updated
What we can share, and how you take part
Federal privacy law protects addiction treatment records. We can share information with you only when your loved one signs a release, and many do. Read what to expect during their stay.
With consent, you join sessions with their therapist to rebuild trust, communication and boundaries. Read about family therapy.
No visits during detox or residential care. Phone time starts after their first three days.
You help shape what comes next, so everyone knows the plan, including what to do if there's a slip.
Support that continues
Step-down care, meetings and an alumni community. Relapse can be part of recovery, and a plan helps everyone respond.
Sober living at AscentIf home isn't the right place yet, sober housing in Lakewood while they attend PHP or IOP.
Paying for their careTheir insurance, your plan if they're on it, or paying on their behalf. Admissions explains the cost first.
Admissions will call you to go over your coverage, usually within minutes during admissions hours. If it's urgent, call (720) 807-9847.
Insurance we accept
In network with these plans. Admissions confirms your benefits before you come in.
Admissions will call you to go over your coverage, usually within minutes during admissions hours. If it's urgent, call (720) 807-9847.
Hear from people who've been there
Alumni talk about getting help, often after a family member made the first call.
What clients and families say
I spent 33 days at base camp And was able to detox And learn about my disease and the skills I need to keep moving forward. I am currently In my 2nd month at IOP in Lakewood I love the meetings and the community It has been so helpful and I would recommend it to anybody
I've struggled a few times through the last couple years. Red Rock has been consistent and caring with my recovery. I 100% recommend anyone struggling for the care and focus they provide. Plus the after-program care is top notch
If your loved one is facing addiction, this is the place to be. The entire staff is professional and caring. My son is now in a Red Rocks sober living facility and has been drug and alcohol free for almost three weeks. He is excited about being apart of this program and is embracing his sobriety.
Bre my case worker was amazing in finding me help after treatment . The whole staff was caring and understanding during a hard time . So thankful for all them ! !
This was my first time getting help for my addictions. I learned a lot from group sessions and really appreciated the schedule and staff. I’ve taken a lot of things I’ve learned from base camp with me after. I would 100% recommend Red Rocks to anyone struggling with addiction.
I decided that I couldn’t handle my addiction on my own and contacted Red Rock Recovery Center. They changed my life. From day one, I realized I was in a place where I was genuinely being cared for, by both the staff and the other people in my group. They offer peer support groups and endless sober meetups after you graduate. You’re never left alone. You’re provided with every resource imaginable and are supported for the rest of your life. I’m beyond thankful for RRRC, for their care and for their never ending support. You’re not alone out there. Promise. There is a community out there committed to your wellbeing.
Red Rock has a solid foundation w people who actually care about others at the core of it. I’m extremely grateful to the staff and community of this place and I will always talk highly about the program and most of the therapists. 10/10 would recommend
Absolutely life changing. My kids will never have to live with a drunk mommy and I feel so in control of my own life decisions now that I’m sober. I’m so grateful that I get to live a sober life for and with my children
Questions from families
Can I call for my son, daughter or spouse?
Yes. Many of our calls come from family. We'll answer your questions, check insurance and explain the next steps. Your loved one will need to agree to treatment and take part in a short phone assessment. See how to start admissions.
Can I make an adult go to rehab?
Generally, no. Adults choose treatment themselves, and it works best when they do. We can help you plan how to talk with them; see what to say to someone in denial.
Will you update me while they're in treatment?
Only with your loved one's written consent. Federal privacy law protects addiction treatment records, so without a signed release we can't confirm they're with us. Many clients do sign one for family. Read about family therapy.
What if they're not ready?
Keep the door open, set boundaries and take care of yourself. Call us any time, even if they're not ready; we can talk through options. Read what you can do meanwhile.
Do you do interventions?
We don't run interventions ourselves. Our outreach team can talk with your family about next steps and suggest interventionists if you want one. See how to reach admissions.
Can I visit?
There are no visits during detox or residential care. Your loved one can call after their first three days, and with their consent you can join family sessions. Read what to expect.
Is there family therapy?
Yes. With your loved one's consent, you can join family sessions with their therapist to rebuild communication and plan for home. Read about family therapy.
Can I use my insurance for my adult child's treatment?
If they're on your plan, yes. Verify with their details using the form on this page, and admissions explains what's covered. See the insurance we accept.
What if they live in another state?
Many clients travel to Colorado for treatment. Admissions checks out-of-state insurance and helps plan the trip. Read our page for out-of-state clients.
Is there support for me?
Yes. Family sessions help, and groups like Al-Anon and Nar-Anon are good places to start. Your own therapist can help too. Read about family therapy.
What happens when they come home?
Families help shape the aftercare plan: step-down care, sober living if home isn't the right place yet, and alumni support. Relapse can be part of recovery, and a plan means you'll know what to do. Read about aftercare and alumni.
